FAQ

How do I choose my size?

Start with the measurements on each product page, then choose the size that gives the softness you prefer at the waist and hip. If you are between sizes, we usually suggest the gentler fit.

Do Shizuku pieces run true to size?

Most pieces are designed for a delicate, close fit. Lace, satin, elastic, and side ties can all change the feel slightly, so the product-specific size notes are the best guide.

What makes Shizuku different?

Shizuku is a small, soft-toned intimates shop focused on sweet details, gentle colors, and wearable pieces that feel personal rather than loud.

What materials are used?

Our collection may include lace, satin, mesh, cotton-blend touches, ribbons, and decorative trims. Please review each product page for the listed fabric feel and care guidance.

How should I wash delicate intimates?

Cold water, mild detergent, and a lingerie bag are best. Hand washing and air drying are gentler for lace, satin shine, ribbons, and tiny trim details.

How long does shipping take?

Orders ship within the United States by USPS. Typical delivery time is 7-14 days after the order is processed.

What is your return policy?

Because our products are worn close to the body, we do not offer 7-day no-reason returns except for size mismatch. For special situations, please email us and we will discuss a fair solution.

Can I ask before ordering?

Yes. If you are unsure about fit, fabric, or styling, email us before checkout. We are happy to help you choose quietly and carefully.

Can I send a gift order?

Yes, Shizuku pieces are often chosen as soft little gifts. Please double-check the recipient size and shipping address before placing the order.